ACPA’s 76th Annual Meeting, April 9-13, 2019 at The Westin La Paloma in Tucson, Arizona, will feature a one-day Pre-Conference Symposium: “Cultural Competence—The Whole Team Treating the Whole Patient”.

The 2019 Pre-Conference Symposium will focus on cultural competence in the healthcare setting to optimize patient and family-centered care.

The morning will begin with a keynote presentation on the “Neuroscience of Decision-Making”. Participants will explore emerging research in neuroscience and how it affects the decisions made in patient care. fMRI studies will be used to explain how practitioners determine intelligence, threat, veracity and competence in a diverse society. Neurophysiologic studies will be used to explain what may keep health care professionals from designing effective plans and solving complex problems. The course will identify ways to increase fairness guided by science.

The second half of the symposium will begin with a presentation on understanding the cultural, linguistic and social needs of patients and families. This will be followed by a panel of health care providers from a variety of disciplines discussing how to integrate these needs into the relationships between the cleft palate team, the providers and the patient and family.

The symposium will also include a presentation on resources and tips for providers. The outcome of this session is to provide tools, strategies and education to support providers in their daily clinical practice.

The closing session will include a panel of providers presenting cases that highlight the decision-making process in treating patients and their families from a holistic perspective. Cases will highlight understanding cultural background, identifying the needs of the patients and families, and implementing cultural competence in prevention, evaluation, and intervention.

Educational Objectives

Attendees will be able to:

  • Discuss cultural competency and neuroscience of decision-making in healthcare.
  • Identify cultural, linguistic and social needs of teams, providers and patients and families.
  • Use resources appropriate for culturally competent care.
  • Specify a holistic plan of care that considers cultural differences and preferences.



8:00 am 10:00 am Keynote: The Neuroscience of Decision-Making: Challenges and Solutions in Patient Care
Kimberly Papillon
10:00 am 10:15 am Coffee Break
Sponsored by KLS Martin
10:15 am 11:45 am Keynote: The Neuroscience of Decision-Making: Challenges and Solutions in Patient Care
Kimberly Papillon
11:45 am 12:00 pm Cultural and Linguistic Needs of Patients and Families
Speaker: Kelly Cordero
12:00 pm 12:15 pm Social Needs of Patients and Families
Speaker: Karina Marini-Lieben
12:15 pm 1:30 pm Lunch Break
1:30 pm 2:30 pm Interactions and Relationships between the Team, Providers and the Patients with Cleft and Craniofacial Anomalies and their Families
Moderator: John Jensen
Panelists: Helen Lau, Jonathan Icely, Amanda Gosman, Cynthia Monheim-Janss
2:30 pm 3:00 pm Resources and Tips for Providers
Speaker: Kristina Aldridge
3:00 pm 3:15 pm Coffee Break
Sponsored by KLS Martin
3:15 pm 4:15 pm Case-Based Panel
Moderator: Dawn Leavitt
Panelists: John van Aalst, Noreen Clarke, Catherine Crowley, Margot Stein



A separate registration is required.